At Tackle, we strive to be both a technology partner and go-to-market resource for our customers as they navigate the Cloud Marketplaces. Today we are launching Tackle Academy to make the expertise that our Customer Journey team has amassed along the way available to all customers on-demand. Whether you are new to Cloud Marketplaces, new to Tackle, or just want to learn more, we offer a learning path that is right for you.
Become a Marketplace Expert with Tackle Academy
Cloud Marketplaces can be an adjustment for sellers who are used to a direct sales motion. That’s why we are opening up the Tackle playbook with the launch of our new learning platform. Available exclusively to all Tackle customers, Tackle Academy offers on-demand access to courses covering everything from creating a private offer to co-selling with your cloud partners. Marketplace sellers and leaders can customize their learning path based on their role, serving up the most relevant content for every stage of the Marketplace journey.
Use the Academy to:
Onboard new sellers quickly
Understand the nuances of each Tackle-supported Marketplace
Get the download on new Tackle features and how to use them
Learn at your speed, your way
Just log in with your Tackle userid and password to get started. Here are some of the courses you can look forward to in the brand new Tackle Academy:
Co-Sell: Become a co-selling machine. We’ll help you understand the ins and outs of your Cloud partner’s programs and systems, including AWS ACE and CSP for Azure.
Selling with Consulting Partners: Are you wasting time trying to navigate CPPO? Let us help you find your way with a quick and thorough Academy course.
Private Offers: Private offers are the most common Marketplace hurdle for new sellers. We can give you the 101 and help you understand how Tackle Offers makes the whole process easier.
Sales Enablement: Preparing new sellers for Marketplace and guiding them through sourcing that first deal is something we do every day. Check out our courses that make that knowledge available on-demand.
Tackle customers can count on a continuous stream of new courses designed to empower sales, alliances, operations, and finance teams to become experts on the Cloud Marketplace opportunity and the Tackle Platform.
Coming Soon: Tackle Knowledge Base
Time is money, as they say, and that’s why our new Knowledge Base is designed to provide quick answers to common questions in the moment, right when you need it. Conveniently located in the Tackle application, end users can browse a library of articles and how-to guides created and maintained by our talented team of Marketplace Engineers. Check back often as we’ll continue to add new content as we release new features.
Find these Resources and More in the New Help Center
To make these resources easily accessible, we have created an expanded Help Center in the Tackle Application. With a single click, customers can reach a variety of resources including the new Tackle Academy and the Developer Hub. While you are there check out the latest release notes and let us know what you think about Tackle by submitting Feedback.
While the Knowledge Base will soon be available to assist with quick answers, our Support team is only a help ticket away! Click Get Help in the Help Center to submit a ticket for our Support team.
Meet the Customer Journey Team
Our ISV customers interact with many different team members as they onboard and start transacting in the Cloud Marketplaces. From the Implementation team made up of Marketplace Architects to Marketplace Success Managers and everyone in between, they are there, acting as a guide at every stage of our customers’ journey. Check out this video and get to know a few of our valued team members.